Thank you for choosing Vibzeo, a one-to-one audio calling app by Techzniczone, Bangalore. This Refund Policy explains our practices regarding payments, coins, and refunds for in-app purchases made within the Vibzeo platform.
All purchases of Vibzeo Coins are final and non-refundable. Once coins are successfully credited to your account, the transaction cannot be cancelled, reversed, or refunded, whether or not the coins are used.
By completing a purchase, you acknowledge and agree that you will not be entitled to a refund or compensation for unused or expired coins.
If a payment is completed but coins are not credited to your account due to a technical issue, please contact our support team within 48 hours of the transaction. After verification, we will either credit the missing coins or process a refund at our sole discretion.
To resolve such issues quickly, please provide your transaction ID, payment method, and account details when contacting support.
If you believe that a payment was made without your authorization or by mistake, you should immediately contact your payment provider (Google Play Store, bank, or UPI app). Vibzeo cannot directly reverse payments made through third-party processors but will assist you in verifying transaction details when required.
In rare cases where a technical glitch or service error affects your coin balance or payment experience, please contact us. We will investigate the issue and take appropriate corrective actions, such as restoring lost coins or providing equivalent credit.
Coins earned or received as part of promotional offers, bonuses, or gifts hold no cash value and are not eligible for refunds or exchanges.
Techzniczone reserves the right to modify this Refund Policy at any time. Updates will be reflected on this page with the revised effective date. We encourage you to review it periodically.
For refund-related questions or issues, please contact our support team: